Practical information

Best prepare your stay or your holidays at the Aquabella in Aix-en-Provence

The entire Aquabella Hotel & Spa team do everything necessary to guarantee you an enjoyable and quality stay. We have drawn up a list of the main useful information in order to help you to prepare for your arrival in our 4* hotel in the heart of Aix-en-Provence. Please don’t hesitate to contact us if you would like more information. 

 

  • Easy Access GPS : 
    Please enter the following GPS adress : 43°31'57.1"N 5°26'46.1"E 
    or This adress : 4 rue Jean Jaurès 13100 Aix en Provence
    Once arrived, take the side lane, Aquabella Hotel is the next street on your left.

  • Check-in from : 15:00

  • Check-out : 12:00

  • For massages and treatments, we advise you without further delay, to book them at 04.42.23.81.82. or by email at contact-spasextius@partouche.com to ensure their availability.

  • Access to the facilities (spa, fitness room, outdoor pool in season) is not possible before the arrival time (3pm) and after the departure time (12pm).

  • Reception open: 24 hours

  • Sensory Spa that is free for hotel guests over the age of 17. 

  • For the wellness and serenity of our Spa customers, only children aged 16 and over are accepted in our establishment from 01st of July to 31st of August.

  • Laundry service available (within 24 hours) if dropped off before 09:00

  • City tax : €3.27 per person and per day

  • Baggage trolley available

  • 50 m from the hotel: the Therm’Park public car park is €15 per night (payable directly at the hotel reception, upon availibility)

  • Pets admitted (€15 per night) except in Belvedère Suite.

  • Porting service available free of charge

  • Late departure possible at an additional charge

  • Disabled facilities: bathroom doors over 81 cm wide, Roman shower, wheelchair access, disabled access to the common areas.

  • Payment methods accepted: Cash, Debit card, Visa, Mastercard, American Express, [French] Luncheon Vouchers, [French] holiday vouchers(paper only)

  • Foreign languages spoken: English, Italian, Spanish

Our Restaurant l’Orangerie is open : 

Lunch
-From 12:00 to 14:00 Monday to Saturday
-From 12:00 to 14:30 on Sunday for Brunch

Dinner
-From 7:30 pm to 10:00 pm 

 

Sensory Spa :
From 07 :00 to 21 :00 Monday to Friday,
From 08 :00 to 21 :00 on Saturdays, Sundays and public holidays.

  • The heated outside swimming pool is open from april 7th to september depending on the weather.

 

 

 

 

 

 


We are very much looking forward to welcoming you very soon and providing you with the best services for an unforgettable experience in the safest possible way.