Practical information

Best prepare your stay or your holidays at the Aquabella in Aix-en-Provence

The entire Aquabella Hotel & Spa team do everything necessary to guarantee you an enjoyable and quality stay. We have drawn up a list of the main useful information in order to help you to prepare for your arrival in our 4* hotel in the heart of Aix-en-Provence. Please don’t hesitate to contact us if you would like more information. 


  • For the wellness and serenity of our Spa customers, only children aged 16 and over are accepted in our establishment from easter weekend to 31st of August.

  • Easy Access GPS
    Please enter the following GPS adress : 43°31'57.1"N 5°26'46.1"E 
    or This adress : 4 rue Jean Jaurès 13100 Aix en Provence
    Once arrived, take the side lane, Aquabella Hotel is the next street on your left.

  • Check-in from : 15:00

  • Check-out : 12:00

  • For massages and treatments, we advise you without further delay, to book them at or by email at to ensure their availability.

  • Access to the facilities (spa, fitness room, outdoor pool in season) is not possible before the arrival time (3pm) and after the departure time (12pm).

  • Reception open: 24 hours

  • Sensory Spa that is free for hotel guests over the age of 17. 

  • Laundry service available (within 24 hours) if dropped off before 09:00

  • City tax : €3.27 per person and per day

  • Baggage trolley available

  • 50 m from the hotel: the Therm’Park public car park is €15 per night (payable directly at the hotel reception, upon availibility)

  • Pets admitted (€15 per night) except in Belvedère Suite.

  • Porting service available free of charge

  • Late departure possible at an additional charge

  • Disabled facilities: bathroom doors over 81 cm wide, Roman shower, wheelchair access, disabled access to the common areas.

  • Payment methods accepted: Cash, Debit card, Visa, Mastercard, American Express, [French] Luncheon Vouchers, [French] holiday vouchers(paper only)

  • Foreign languages spoken: English, Italian, Spanish

Our Restaurant l’Orangerie is open



-From 06:30 to 10:00 Monday to Friday
-From 07:00 to 10.00 Saturday &  Sunday 

-From 12:00 to 14:00 Monday to Saturday
-From 12:00 to 14:30 on Sunday for Brunch

-From 7:30 pm to 10:00 pm 

Restaurant will be closed on December 24, 25 & 31, 2023.


Sensory Spa :
From 07 :00 to 21 :00 Monday to Friday,
From 08 :00 to 21 :00 on Saturdays, Sundays and public holidays.
The sauna and hammams are in function from 08h30 to 20h30

  • The heated outside swimming pool is open from april 7th to september depending on the weather from 10:00 am till 7.30 pm.







We are very much looking forward to welcoming you very soon and providing you with the best services for an unforgettable experience in the safest possible way.